Effective Date: May 3, 2025
Company: Dot Media
Website: https://dotmediajo.com
1. Introduction
At Dot Media, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services, websites, and connected applications including our Facebook and Instagram integrations.
2. What Information We Collect
We may collect the following information through our connected services (e.g. via Facebook Login or Instagram API):
- Public profile information (name, email, profile picture)
- Page and post data (such as IDs, captions, comment history)
- Instagram media and engagement metrics
- Keywords and custom replies configured within our tools
We only collect data with your explicit permission, and we never sell or share your personal data with third parties.
3. How We Use Your Information
We use the collected data to:
- Provide automatic replies based on your configuration
- Help you monitor engagement across your Facebook/Instagram pages
- Improve and personalize the experience within our plugin or platform
4. Data Security
We use industry-standard practices to protect your data from unauthorized access or disclosure. All access tokens and personal data are securely stored and encrypted when necessary.
5. Third-Party Integrations
Our tools integrate with Meta’s APIs (Facebook & Instagram) and rely on their permissions and policies. You are responsible for ensuring that your connected accounts comply with Meta’s terms.
6. Your Rights
You can request access to or deletion of your data at any time by contacting us at:
📧 support@dotmediajo.com
📱 WhatsApp: +962790823253
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions or concerns about this policy, please contact us at:
Dot Media
https://dotmediajo.com
📧 support@dotmediajo.com
📱 WhatsApp: +962790823253